Common Issues

Are my old Pages lost when I use LayoutHub to replace by the new designs?

No, they aren't lost for sure. Your old designs are always achieved in our App Dashboard and you can restore them at any time you want to reuse.

Please go here to know how to restore your old design

Can Shopify newbies use LayoutHub or not?

Piece of cake! Very easy to use with all things customizable. Neat and minimal interface.

If in the other cases, just contact support team for dedicated helps

Can I extend the free-trial period?

Yes, you can reach out to us for this action via Live chat or the email address

[email protected]

How many layouts can I create for per sort of page?

There’s no limit to the number of layout you can have in your account if you had upgraded your plan to Premium

Which themes are the most compatible with LayoutHub?

The app is compatible with every themes in the market, we can guarantee this.

LayoutHub Editor show error "Could not connect to store" or white blank, How can I fix it?

For this issue, you have two ways to fix:

1. Please refer to and follow the instructions in this article SSL Unavailable error

2. Follow three steps in the image bellow:

If you love LayoutHub, could you consider posting an review? That would be awesome and really help us to grow our business, here is the link.